====== VPN log ====== The VPN log is a history of all [[:vpn:start|Virtual Private Network]] events (messages), in practise IPSec events, and is used for support issues. It is visible only if VPN [[:license]] is installed into the unit. Each message has a timestamp, a source and a severity level. Severity levels are (listed in decreasing severity): * Emergency * Alert * Critical * Error * Warning * Notice * Info * Debug :!: Debug messages are not logged by default. If support requests you, you have to enable logging of //debug// messages on the [[log configuration page#VPN Log|log configuration page]] (don't turn //debug// level on otherwise as it may lower the throughput speed). It takes expert knowledge to fully interpret the log. Most of the messages (in green //info// mode) concerns the [[web_gui:vpn_status_page#Phase 1 (main or aggressive mode)|phase 1]] and [[web_gui:vpn_status_page#Phase 2|phase 2]] negotiations to establish the IPSec/IKE tunnels (security associations, see also [[web_gui:vpn_status_page|here]]). The advanced user may get some clues from the log in case of a failed negotiation, also the [[web_gui:vpn_status_page|VPN status]] page should be examined. For example, a [[web_gui:vpn_status_page#Phase 1 (main or aggressive mode)|phase 1]] negotiation must have been successfully finished before a [[web_gui:vpn_status_page#Phase 2|phase 2]] negotiation can take place, which may explain a message like "phase2 negotiation failed due to time up waiting for phase1".