Differences

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troubleshooting:start [2010/11/26 14:35]
mats
troubleshooting:start [2012/06/12 11:13] (current)
tibor
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  - Run the [[diagnostic test]]. The first thing you should do if you run into a problem is to run the diagnostic test to locate the problem. Click [[Diagnostic test|here]] for instructions.   - Run the [[diagnostic test]]. The first thing you should do if you run into a problem is to run the diagnostic test to locate the problem. Click [[Diagnostic test|here]] for instructions.
  - Connect to the Internet Gate. Try to connect to the Internet Gate. Enter the Internet Gate IP address in your browser (default IP address: 192.168.0.1). Click [[Connect to GUI|here]] if you are not able to connect to the Internet Gate.   - Connect to the Internet Gate. Try to connect to the Internet Gate. Enter the Internet Gate IP address in your browser (default IP address: 192.168.0.1). Click [[Connect to GUI|here]] if you are not able to connect to the Internet Gate.
-  - Connect to Internet. Try to connect to the Internet by surfing to a well-known web site such as www.intertex.se. Click [[Internet access problems|here]] if you are not able to connect to Internet.+  - Connect to Internet. Try to connect to the Internet by surfing to a well-known web site such as www.google.com. Click [[Internet access problems|here]] if you are not able to connect to Internet.
  - Check client configuration. Make sure all devices connected to the Internet Gate are properly configured. Click [[Connect to GUI|here]] for more information.   - Check client configuration. Make sure all devices connected to the Internet Gate are properly configured. Click [[Connect to GUI|here]] for more information.
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[[dhcp_server_problems|DHCP server problems]] [[dhcp_server_problems|DHCP server problems]]
 +
 +[[smtp_problems|E-mail (SMTP) problems]]
IPSec connection problems: see [[web_gui:vpn_status_page|IPSec Status page]] and [[web_gui:vpn_log_page|VPN log page]] IPSec connection problems: see [[web_gui:vpn_status_page|IPSec Status page]] and [[web_gui:vpn_log_page|VPN log page]]
 +
 +[[troubleshooting:dead|Unit does not start at all]]
===== Special modes ===== ===== Special modes =====
Starting the unit in [[troubleshooting:Safe Mode]]. Starting the unit in [[troubleshooting:Safe Mode]].
 +
 +Using the [[product_overview:special_modes|Time Machine]] ((Available only on certain models, and firmware release 5.33 and higher))
Recovery using the [[Lifeboat]] Recovery using the [[Lifeboat]]
troubleshooting/start.1290778534.txt.gz · Last modified: 2010/11/26 14:35 by mats
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