Differences

This shows you the differences between two versions of the page.

--- sip:voicemail [2011/09/06 12:53] – tibor
+++ sip:voicemail [2011/09/09 14:21] (current) – tibor
@@ Line 7: / Line 7: @@
 ===== Modes =====
-The voice mail unit can operate in four different modes. Each user can decide which mode to prefer and select it on her [[web gui:Personal Settings]] page. The system administrator can select mode on the [[web_gui:SIP Switch Overview page]].
+Voice mail can operate in four different modes. Each user can decide which mode to prefer and select it on her [[web gui:Personal Settings]] page. The system administrator can select mode on the [[web_gui:SIP Switch Overview page]].
 ==== Referral only ====
@@ Line 35: / Line 35: @@
 A combination of both "Message to fetch" and "Via E-mail" above. The recorded message is e-mailed to the user, but it is also stored on the USB memory stick, so she can also use web browser or [[sip:listen_to_voicemail|telephone]] to listen to it.
-=====  =====
+==== Inbox full ====
 :!: If more than 20 messages has been stored for one user on the USB memory stick her voice mail inbox becomes full and no more messages can be recorded until she deletes some old ones. Further unanswered calls will be treated as "Referral only" above, playing the referral announcement without the ability to record a message. The message limit 20 can be edited on the [[web_gui:voicemail]] page.
+Therefore it is important that when using modes **Message to fetch** or **Message & E-mail** regularly remove old recorded messages from the voice mail inbox.
+Mode **Via E-mail** has no such limitation as recorded messages are not stored on the USB memory stick, but e-mailed to the recipients.
 ===== Creating =====
@@ Line 45: / Line 49: @@
 Create the internal voice mail unit by clicking on the Create button on the [[web_gui:voicemail]] page. Restart the unit.
-On the [[web_gui:SIP Switch Overview page]] set **Voice Mail** mode to other than "Off" for users there voice mail shall answer if they do not.
+Now the voice mail unit is configured and ready to be used using its default settings. You must however configure the voice mail mode for each user who will use the voice mail, see above. You are also **strongly** recommended to record your own welcome message and announcements, see below.
-Now the voice mail unit is configured and ready to be used using its default settings. You must however configure the voice mail mode for each user who will use the voice mail, see above. You are also strongly recommended to record your own welcome message and announcements, see below.
 ===== Configuring =====
@@ Line 53: / Line 55: @@
 :!: There are default announcements used for the voicemail unit, but you are strongly recommended to record your own ones.
-Default announcements of the Internet Gate are fetched online each time they are used. Thus if your unit becomes offline from the Internet they cannot be used.
+Default announcements of the Internet Gate are fetched from the Internet online each time they are used. Thus if your unit becomes offline from the Internet they cannot be used.
 There are two levels of announcements: global and user. Users can record their own announcements; if they have not done so the global one will be used instead.