Differences

This shows you the differences between two versions of the page.

--- web_gui:e-mail_page [2010/12/16 15:57] – tibor
+++ web_gui:e-mail_page [2011/09/27 10:18] (current) – tibor
@@ Line 3: / Line 3: @@
 The Internet Gate has built-in SMTP- and POP3 clients.
-The SMTP client allows the unit to send e-mail. E-mails can contain [[log configuration|logs]], [[debug file]]s and [[voicemail]].
+The SMTP client allows the unit to send e-mail. E-mails can contain [[log configuration page|logs]], [[settings_and_administration:debug file]]s and [[voicemail]].
 The POP3 client allows the unit to check e-mail accounts for new mail.
-{{ :web_gui:e-mail_page.png?216|E-mail page in rel 5.30}}
+{{ :web_gui:e-mail_page.png?216|E-mail page in rel 5.33}}
 ===== Mail sender client (SMTP) =====
+To allow the Internet gate be able to send e-mail an SMTP server needs to be specified.
 <if ver lt 5.32>
 You must always at least specify the **IP address** of the SMTP server you intend to use, and the **Domain** it uses. You must enter the IP address of the server, not its URL. Domain is the part that follows after @ in your e-mail address.
 <else>
-You must always at least specify the **IP address** of the SMTP server you intend to use, and **From** what e-mail address to send e-mail. You must enter the IP address of the server, not its URL. E-mails sent by the Internet Gate will appear to be sent from the address specified in **From**.
+You must always at least specify the **Address** (URL or IP) of the SMTP server you intend to use, and **From** what e-mail address to send e-mail. E-mails sent by the Internet Gate will appear to be sent from the address specified in **From**.
 </if>
-SMTP servers are usually provided by ISP-s or corporations. Advanced users may also setup SMTP servers themselves. Ask your ISP or employer about their SMTP server. Please notice that web based e-mail servers can NOT be used.
+SMTP servers are usually provided by ISP-s or corporations. Advanced users may also setup SMTP servers themselves. Ask your ISP or employer about their SMTP server. Please notice that web based e-mail servers can NOT be used. [[troubleshooting:smtp_problems|List of suitable public SMTP servers.]]
 To protect SMTP servers from spam most of them use different security schemes:
@@ Line 29: / Line 31: @@
 </if>
-:?: If you do not receive any e-mails from your Internet Gate then check your [[system log page]] for any error messages, and check if all SMTP fields are filled in correctly. Check also if e-mail sending has properly been enabled on [[administration page|administration]], [[voicemail]] and [[log configuration page|log configuration]] pages.
+Some Internet service providers block the use of port 25. If you cannot connect to the SMTP server check with the server operator if they allow connection on some other port.
+==== Testmail ====
+If you specify an e-mail address and click on **send** Internet Gate sends a test e-mail to that address, to check if e-mail has been configured correctly. The send button also saves all SMTP settings.
+:?: If you do not receive the test e-mail then check your [[system log page]] for any error messages, and check if all SMTP fields are filled in correctly. Read more here: [[troubleshooting:smtp_problems|Troubleshoot SMTP.]]
+:?: If the e-mail has wrong date or time stamp adjust your timezone setting on [[web gui:Administration page]].
 ===== E-mail notification (POP3) =====
@@ Line 38: / Line 47: @@
 You can enter up to 9 email accounts to be checked. For each account enter the POP3-server's IP-address or URL, the account's name (not necessarily the same as its e-mail address!) and password. Please notice that web based e-mail servers cannot be used!
-New messages are indicated on the front panel display as [1], [2], [3], [4], . . . [9], depending on which accounts received new messages.
+New messages are indicated on the front panel display as [1], [2], [3], [4], . . . [9], depending on which accounts received new messages. The number is the account's number as specified on this configuration page - not the number of new e-mails!
 New messages are checked for every 10 minutes. You may change that interval, but avoid setting it to low values.