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Troubleshooting
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adsl:troubleshoot [2010/11/26 13:59] mats |
adsl:troubleshoot [2010/11/26 14:00] (current) mats |
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It is not always clear what causes such a disturbance. | It is not always clear what causes such a disturbance. | ||
- | Surprisingly often, the cause is actually to be found at the customer's premises (i.e. inside your own building): | + | Surprisingly often, the fault is actually to be found at the customer's premises (i.e. inside your own building): |
* Is the ADSL connector and the [[adsl:start#Splitter|splitter]] properly connected?\\ :!: Generally, the ADSL modem should be connected to the 1:st (main) phone jack to get as clean signal as possible. | * Is the ADSL connector and the [[adsl:start#Splitter|splitter]] properly connected?\\ :!: Generally, the ADSL modem should be connected to the 1:st (main) phone jack to get as clean signal as possible. | ||
* Are there more devices, apart from phones, attached to this telephone line, such as fax machines, answering machines etc? If so, try disconnecting them one at a time to see if the problem disappears. | * Are there more devices, apart from phones, attached to this telephone line, such as fax machines, answering machines etc? If so, try disconnecting them one at a time to see if the problem disappears. |