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Troubleshooting
This is an old revision of the document!
Internet Gate's firmware (the program running inside the product) can be upgraded to releases newer than your unit was shipped with.
New firmware releases may include improvements (additional functionalities, bug fixes, etc), but they might also be incompatible with old configurations.
To see if there is any new firmware available for your specific unit click on Check for newer at lower left on the Login page of your unit, or Get latest firmware on the Upgrade page.
There are different firmwares suitable for different models of Internet Gate.