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product_overview:upgrade_firmware [2010/11/12 11:06]
tibor created
product_overview:upgrade_firmware [2011/05/11 14:04] (current)
tibor
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To see if there is any new firmware available for your specific unit click on **Check for newer** at lower left on the [[:web GUI:Login page]] of your unit, or **Get latest firmware** on the [[:web GUI:Upgrade page]]. To see if there is any new firmware available for your specific unit click on **Check for newer** at lower left on the [[:web GUI:Login page]] of your unit, or **Get latest firmware** on the [[:web GUI:Upgrade page]].
-:!: There are different firmwares suitable for different models of Internet Gate. It is therefore important that you use the above described links, as they always automatically link to the proper firmware version suitable for your unit.+:!: There are different firmwares suitable for different models of Internet Gate. It is therefore important that you use the above described links, as they always automatically link to the proper firmware version suitable for your unit.\\ 
 +<if !media5> 
 +Or you can select suitable firmware version manually on the [[firmware:start|firmware download]] page. 
 +</if>
New firmware is delivered in a [[wp>tar (file format)|tar]] file. New firmware is delivered in a [[wp>tar (file format)|tar]] file.
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New firmware versions are usually backwards compatible, meaning they understand and can use most configurations of previous firmwares, but there are exceptions. Some firmwares **demand** reset to [[:settings and administration:factory defaults]] before or after upgrade - see release notes of the new firmware. Some configuration combinations might cause problems in new firmware even if release notes does not mention it. New firmware versions are usually backwards compatible, meaning they understand and can use most configurations of previous firmwares, but there are exceptions. Some firmwares **demand** reset to [[:settings and administration:factory defaults]] before or after upgrade - see release notes of the new firmware. Some configuration combinations might cause problems in new firmware even if release notes does not mention it.
-Thus even though most upgrades can be performed while keeping the configuration unchanged, you should never the less consider performing a reset to factory defaults after an upgrade.+Thus even though most upgrades can be performed while keeping the configuration unchanged, you should nevertheless consider performing a reset to factory defaults after an upgrade.
Suggested steps for performing an upgrade: Suggested steps for performing an upgrade:
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  - Download a [[:troubleshooting:lifeboat]] if you can find one for your device   - Download a [[:troubleshooting:lifeboat]] if you can find one for your device
  - Using the **Get latest firmware** link on the [[:web GUI:Upgrade page]] locate and download latest firmware tar-file available for your unit to your PC   - Using the **Get latest firmware** link on the [[:web GUI:Upgrade page]] locate and download latest firmware tar-file available for your unit to your PC
-  - Click on **Prepare for upgrade** on the [[:web GUI:Upgrade page]]+  - Click on **Prepare for upgrade** on the [[:web GUI:Upgrade page]] ((In some rare cases the unit may reboot at this point to free enough memory. That is perfectly normal.))
  - Load the tar-file containing the firmware and burn it into the flash memory of your unit using the page that appears   - Load the tar-file containing the firmware and burn it into the flash memory of your unit using the page that appears
  - After unit has finished burning firmware (99 reached on front panel display) it reboots and now runs the new firmware   - After unit has finished burning firmware (99 reached on front panel display) it reboots and now runs the new firmware
product_overview/upgrade_firmware.1289556417.txt.gz · Last modified: 2010/11/12 11:06 by tibor
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