Differences

This shows you the differences between two versions of the page.

troubleshooting:smtp_problems [2011/05/06 13:28]
tibor
troubleshooting:smtp_problems [2011/09/27 10:16] (current)
tibor
Line 1: Line 1:
====== E-mail (SMTP) problems ====== ====== E-mail (SMTP) problems ======
-SMTP problems usually arise due to incompabilities between the built-in [[web_gui:e-mail_page|SMTP client]] and the remote SMTP server. +===== Limitations =====
The built-in SMTP client cannot: The built-in SMTP client cannot:
  * Connect to web-based e-mail services such as hotmail or gmail   * Connect to web-based e-mail services such as hotmail or gmail
  * Connect to servers using SSL/TLS encryption   * Connect to servers using SSL/TLS encryption
  * Use other authentication methods than AUTH LOGIN   * Use other authentication methods than AUTH LOGIN
 +
 +===== Connection problems =====
 +SMTP problems usually arise due to incompabilities between the built-in [[web_gui:e-mail_page|SMTP client]] and the remote SMTP server.
Some Internet service providers block the use of port 25. You might need to use some alternative port number to be able to connect to the SMTP server. Check with the server operator what alternative port numbers they offer. Some Internet service providers block the use of port 25. You might need to use some alternative port number to be able to connect to the SMTP server. Check with the server operator what alternative port numbers they offer.
Line 11: Line 13:
If your ISP or employer does not provide you with a compatible SMTP server you can use some free e-mail services available on the Internet. If your ISP or employer does not provide you with a compatible SMTP server you can use some free e-mail services available on the Internet.
-Compatible public SMTP servers:+==== Compatible public SMTP servers: ====
-===== Yahoo =====+=== Yahoo ===
Yahoo e-mail was tested compatible with Internet Gate's SMTP client. Yahoo e-mail was tested compatible with Internet Gate's SMTP client.
Line 22: Line 24:
  * Port: **587**   * Port: **587**
  * and the From-address, username and password you have got from Yahoo   * and the From-address, username and password you have got from Yahoo
 +
 +===== Wrong date or time =====
 +If the e-mails sent by the Internet Gate has wrong date or time stamp adjust your timezone setting on [[web gui:Administration page]].
troubleshooting/smtp_problems.txt · Last modified: 2011/09/27 10:16 by tibor
CC Attribution-Noncommercial-Share Alike 3.0 Unported
www.chimeric.de Valid CSS Driven by DokuWiki do yourself a favour and use a real browser - get firefox!! Recent changes RSS feed Valid XHTML 1.0