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Troubleshooting
Differences
This shows you the differences between two versions of the page.
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troubleshooting:dead [2012/06/12 11:19] tibor |
troubleshooting:dead [2014/01/10 10:54] (current) tibor |
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| If your unit does not start correctly when power is turned on there are a couple of steps you can perform in order to try recovering: | If your unit does not start correctly when power is turned on there are a couple of steps you can perform in order to try recovering: | ||
| * Make sure the power supply is plugged in. //(Just joking, of course you have plugged it in, but this phrase is so common in all trouble-shooting guides we felt we need to include it too.)// | * Make sure the power supply is plugged in. //(Just joking, of course you have plugged it in, but this phrase is so common in all trouble-shooting guides we felt we need to include it too.)// | ||
| - | * **Check what is the unit's [[product_overview:display|display]] is showing:** | + | * **Check what is the unit's [[product_overview:display|display]] showing:** |
| ===== RST ===== | ===== RST ===== | ||
| If unit displays just RST for more than a minute then the firmware image in the unit has become damaged and cannot be loaded. | If unit displays just RST for more than a minute then the firmware image in the unit has become damaged and cannot be loaded. | ||
| - | You need to use the [[troubleshooting:lifeboat]] to load a new firmware image into the unit again. | + | If you have a dual-banked unit you can use the [[product_overview:special_modes|Time Machine]] to revert back to the firmware and configuration as it was before the last firmware upgrade: |
| + | - Hold SEL button pressed when powering on unit. | ||
| + | - Keep SEL button pressed until "Old" is shown in display. | ||
| + | Now unit uses old firmware and configuration - like it was before last firmware upgrade. | ||
| + | If "Old" does not show after one minute then your unit is not dual-banked, or the time machine cannot operate for some reason. Then you need to use the [[troubleshooting:lifeboat]] to load a new firmware image into the unit again. | ||
| ===== CFG RST ===== | ===== CFG RST ===== | ||
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| ====== Lifeboat ====== | ====== Lifeboat ====== | ||
| In most cases a seemingly dead unit can be brought back to life by using the [[troubleshooting:lifeboat]]. | In most cases a seemingly dead unit can be brought back to life by using the [[troubleshooting:lifeboat]]. | ||
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