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Troubleshooting
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Turn off ICE, STUN, uPnP and other “tricks” that your SIP phone might try to use to get through ordinary firewalls. As the Internet Gate is SIP transparent such “tricks” are harmful and unnecessary - and might even actually stop SIP traffic from getting through the firewall! | Turn off ICE, STUN, uPnP and other “tricks” that your SIP phone might try to use to get through ordinary firewalls. As the Internet Gate is SIP transparent such “tricks” are harmful and unnecessary - and might even actually stop SIP traffic from getting through the firewall! | ||
- | ===== Phone don't stop ringing after hangup ===== | + | ===== Phone doesn't stop ringing after caller hangup ===== |
Some SIP clients fail to send correct CANCEL requests to terminate phone ringing.\\ | Some SIP clients fail to send correct CANCEL requests to terminate phone ringing.\\ | ||
Enable **Strip route information from 180 responses** on [[web GUI:Advanced SIP settings]] page for a workaround. | Enable **Strip route information from 180 responses** on [[web GUI:Advanced SIP settings]] page for a workaround. |