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ADSL
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Telephone ports
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Firewall
Wireless
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Misc
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Troubleshooting
The display on the front panel presents information about the status of the Internet Gate and connected networks.
Sequence at normal power on:
By keeping some front panel buttons pressed during power on unit can enter special modes that result in different display behaviour.
During normal operation the current security profile (Hi, Lo, AC) is displayed. If “bLo” (Blocked mode) is displayed no data transfer is allowed between interfaces, i.e. the firewall blocks everything.
If the modem is disconnected from the phone line the following is displayed:
While ADSL is trying to connect the following is displayed:
After the ADSL connection has been established the display enters normal operation mode.
Each time the firewall stops a packet the small dot in the upper left corner of the display (below AD) is flashed.
CFG is lit on the display if there are settings in the unit not saved permanently.
By holding the ALT button pressed for 3 seconds, until CFG is shown, you open up your unit for remote access. Your unit's global IP address is displayed and then you have one minute to access your unit from anywhere on the Internet at port 66 of that address.
Example: If the display shows 50 11 69 17 then access the unit using URL http://50.11.69.17:66. No login/password is required to access the unit's built-in web pages. If no access is made within one minute the connection and temporarily opened access is closed. This mode is great for support.
Up to nine POP3 e-mail accounts can be monitored. If a new e-mail has arrived the account number [1] to [9] is displayed (looping if multiple accounts has e-mail). Press any button to return to normal display mode, or wait for next check after e-mails has been read.
By pressing SEL button repeatedly you can view ADSL information:
For TS and RS values without decimal point means Kbps, values with decimal point means Mbps.
Holding the SET button pressed for 3 seconds while the display is in normal mode enters setup mode.
A rotating bar + IP : No WAN IP connectivity. WAN link is up, but WAN IP address (inside DHCP or PPP answer) has not been received yet.
A rotating bar + number : Progress counter counting up or down. Firmware upgrade or other operation in progress. Do not turn unit off before progress is finished!
Two rotating bars : Processing. Flash file system save or other operation in progress. Do not turn unit off while processing is displayed!
Press SEL to install (scrolls across the display) : A new configuration has been loaded through provisioning. The user now must press SEL button to install it and reboot unit.
Depending upon special branding, some units may display “AdS” (not “Ad5”) first time they are powered on. This special interface selection mode allows user to select what interface to use as WAN interface:
Select mode using the SEL button, then press SET to activate. Unit then reboots and “AdS” is no longer shown.
“888” at power-on : Bootloader could not be loaded. Unit needs repair.
IFC (during power-on boot) : Wrong IFC found in unit. The unit will attempt to correct the IFC and reboot.
LIC : Out of SIP licenses. All SIP licenses are in use – more SIP licenses need to be bought to allow more SIP connections to be established. Purchase more SIP licenses using the “Buy Extras” button on the login page.
E : A fatal error has occurred. The unit has crashed and needs to be turned off and on again. Debug information might have been collected of the event – check Administration page.