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Troubleshooting
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The Internet Gate has built-in SMTP- and POP3 clients.
The SMTP client allows the unit to send e-mail. E-mails can contain logs, debug files and voicemail.
The POP3 client allows the unit to check e-mail accounts for new mail.
You must always specify the IP address of the SMTP server you intend to use, and the Domain it uses. You must enter the IP address of the server, not its URL. Domain is the part that follows after @ in your e-mail address.
SMTP servers are usually provided by ISP-s or corporations. Advanced users may also setup SMTP servers themselves. Ask your ISP or employer about their SMTP server. Please notice that web based e-mail servers can NOT be used.
To protect SMTP servers from spam most of them use different security schemes:
If you do not receive any e-mails from your Internet Gate then check your system log for any error messages, and check if all SMTP fields are filled in correctly. Check also if e-mail sending has properly been enabled on administration, voicemail and log configuration pages.