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web_gui:voicemail [2011/09/05 13:21] tibor |
web_gui:voicemail [2011/09/06 17:02] (current) tibor |
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| ^ :!: NOTE! ^ | ^ :!: NOTE! ^ | ||
| | To be able to send the e-mail message the unit needs access to an SMTP server. \\ Configure SMTP settings on the [[web_gui:e-mail_page|e-mail configuration page]]. \\ To be able to record voicemail messages a [[misc:usb|USB memory]] must be attached to the unit. \\ **Without USB memory and SMTP server voicemail cannot function!** | | | To be able to send the e-mail message the unit needs access to an SMTP server. \\ Configure SMTP settings on the [[web_gui:e-mail_page|e-mail configuration page]]. \\ To be able to record voicemail messages a [[misc:usb|USB memory]] must be attached to the unit. \\ **Without USB memory and SMTP server voicemail cannot function!** | | ||
| + | |||
| + | Read more about the voice mail unit [[sip:voicemail|here]]. | ||
| ===== Create internal voice mail unit ===== | ===== Create internal voice mail unit ===== | ||
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| ===== Audio prompts when listening to your voice messages ===== | ===== Audio prompts when listening to your voice messages ===== | ||
| - | Users can call FIXME to access their voicemail inbox and listen to received messages. There are a number of recorded audio prompts that help them through the process (like "To listen to your oldest message press 3, to listen to your newest | + | Users can [[sip:listen_to_voicemail|call]] the voice mail unit to access their voicemail inbox and listen to received messages. There are a number of recorded audio prompts that help them through the process (like "To listen to your oldest message press 3, to listen to your newest |
| message press 1"). Those audio prompts can be changed using these fields. | message press 1"). Those audio prompts can be changed using these fields. | ||
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| ==== Tags ==== | ==== Tags ==== | ||
| - | To create dynamic voicemail e-mail messages, all the above fields can use tags to personalize the sent messages: | + | To create dynamic voicemail e-mail messages, **all** the above fields can use tags to personalize the sent messages: |
| ^ tag ^ meaning ^ example output ^ | ^ tag ^ meaning ^ example output ^ | ||
| | $(date) | current date in year-month-date format | 11-09-23 | | | $(date) | current date in year-month-date format | 11-09-23 | | ||
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| Listen to the attached file to hear it. | Listen to the attached file to hear it. | ||
| - | ===== USB storage ===== | + | ===== Voice mail storage ===== |
| The recorded messages are stored in the USB memory stick folder /voicemail | The recorded messages are stored in the USB memory stick folder /voicemail | ||
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| Thus if john did not answer a call at 14:15 March 17:th the full path on the memory stick would be:\\ | Thus if john did not answer a call at 14:15 March 17:th the full path on the memory stick would be:\\ | ||
| /voicemail/john@company.com/call03171415.wav | /voicemail/john@company.com/call03171415.wav | ||
| + | |||
| + | You can adjust the maximum number of received messages stored for each user. By default it is 20.\\ | ||
| + | Once a user's inbox becomes full no further messages will be recorded. The voice mail starts using the **referral announcement** instead of the **recording announcement** and callers can no longer leave messages. | ||
| + | |||
| + | ===== Advanced ===== | ||
| + | The **Voice Mail Advanced** link at the bottom of the page opens some additional advanced settings for the voice mail: | ||
| + | |||
| + | The account settings specify the SIP address of the voice mail client. Users [[sip:listen_to_voicemail|listening to recorded messages using their phones]] shall call this SIP address, or the extension specified for it on the [[web_gui:SIP Switch Overview page]]. | ||
| + | |||
| + | The ringing duration sets how many seconds the **voice mail client** will wait before answering. This timeout is added on top of the timeout already spent on waiting for the user to pick up the phone. | ||
| + | |||
| + | ===== Read more ===== | ||
| + | Read more about the voice mail unit [[sip:voicemail|here]]. | ||
| + | |||
| + | Read more about using phone to listen to recorded messages [[sip:listen_to_voicemail|here]]. | ||
